100% Pure Talented New Zealand Team...

A Team of highly motivated designers, developers, Analyst based in Auckland, Bangkok, and London. Over the years, We have been designing and building solutions for web, and mobile Applications. Our global customers span names like Nissan, BMW, Spotify, Bank of America, Hp, Coca-Cola, Nestle, American Express, KIA, Coinbase, CNN, Samsung, Starbucks and more…

Our user experience (UX) consulting firm that uses real-world research to help Fortune 100+ clients engage, improve and innovate user interface (UI) designs for digital experiences. The firm specializes in emotion, collaboration for B2B and B2C clients focusing on application UX design of Desktop, Web, and Mobile.

100% Pure New Zealand Talented Team...

A Auckland based 20-person company passionate about creating enjoyable digital products. Unless it comes to design we are not so big on hierarchy: we are a flat organization of highly-empowered super motivated colleagues where people can freely exchange ideas. We believe that continuous research helps us understand customers’ needs, so we can build products people truly enjoy. Our team thrives in an environment where we can work as partners with our clients.

Our Expertise

Extensive experience with Business to Business (B2B) and Business to Consumer (B2C) user experiences such as enterprise grade web applications and sites, portals and Enterprise Resource Planning sites. A range of platforms including Responsive Web Design and Mobile apps and sites; we have worked with complex Web Apps, thick and thin clients.

Global Footprint

A global footprint, with studies and companies in 31 countries including New Zealand, Australia, Taiwan, Canada, Singapore, France, Finland, Sweden, Thailand, China, Denmark, Germany, India, Ireland, Israel, Italy, Japan, Norway, Poland, Russia, South Korea, Spain, South Africa, Dubai, Kuwait, Austria, German, Luxembourg, Switzerland, UK and nearly all 10 US states.

Why Choose Us?

Tailored to You

You will get exclusive access to our mastery of usability and user centered design methodology. You will also get answers applicable to your specific product and industry, not canned, recycled guidelines.

Design Recommendations always

You will get design recommendations with every deliverable. We don’t believe in separating research from design. Any and all usability consultants should give you specific design recommendations, period.

Work with the Founder

You will work with the founders of the company, not the junior intern. You’ll get to work in close collaboration with a small, light and fast team.

Solid Expertise

You won’t get “make it up as you go along” usability consulting like many out there. Instead you will get professional usability consultants with proven track records--recognized globally as leading-edge in our field.

Practical Answers

We bring our understanding of human cognition and customer behavior to tough business problems.

Pure Passion

We love what we do and our passion means no details are missed. Professional, Competent, Insightful and pleasure to work with- that's how it should be.

100% Guaranteed

We offer a full 365 day satisfaction guarantee on any product or service you purchased and didn't get results with. You are trying to improve your customer experience after all. We lead by example.

Meet our supper hero

Our Leaders.

Our team can deliver everything from concept to finished production


Chief Executive Officer (CEO)


Chief Operating Officer (COO)


Senior UX Director


Business Analyst/UX


Lead UI and UX Designer


UX Designer/Usability Manager
People saying about us


“As part of a mobile initiative for the business, we went through a huge redesign and migrate the site to a responsive design and optimize user journeys for mobile users. UX-Pillow provided wireframes and journey documents. They followed our instructions but were not afraid to share their opinions and advised us where they felt things could be improved. With clear milestones, the project was well managed which eliminated scope creep. The interface was very clean and smart which turned out great for our business.“


“We had the pleasure of working with UX-Pillow on one of our highest priority projects. They were able to quickly familiarize themselves with the challenges at hand and produced conceptual UX designs that not only met the demands but even exceeded expectations. UX-Pillow has been a great co-creator with both positive attitude and openness for feedback, as well as able to get the job done on time.“


“Working with UX-Pillow was a breeze. They were able to work quickly with very little need for correction or interference. Communication was easy and response time was always quick. We would gladly work with UXPillow again and we would recommend them to anyone looking for a talented and professional Agency.“

Capsule CRM

“We worked closely with UX-Pillow on a series of projects that benefited greatly. UX-Pillow brings a wealth of insight and enthusiasm to do the best work, turning around crafted prototypes and producing fleshed UX documentation as well as having an eye for optimizing and finessing the end user experience.“

NObly Pos

“It is very easy to deal with UX-Pillow because they are friendly, adaptable and always on top what they deliver, one can easily approach them. Management was excellent and very engaged in a regular communication. We were very happy because we got everything we looked for.“

Coin Base

“UX-Pillow do more than what we expect, which is a good thing.

As best UX is all about details, so we highly appreciate UX-Pillow because of they delivered detailed material. We would recommend UX-Pillow because they are easy to work with and delivers result exceeding expectations”


Trusted Brands.

Tell us about your project

Whether you're bringing a new product to market or redesigning enterprise software, we'll make sure it's done right — the first time.