We Design Cutting Edge Products

Our team is made up of creative thinkers, strategists, designers having an innovative approach to crafting digital experiences.

We are a creative digital agency with a global presence in San Francisco, Auckland, Bangkok, and London. We rigorously strive to recognize our client's objectives and associate these with their target market, which gives us a chance to come up with exciting digital experiences that are engaging and effective. We help our clients to connect with their audiences and advise them on how to stay leading edge in an ever-changing digital world. Using our expertise in art direction and user-centered design, allows us to take brave creative ideas and turn them into successful projects. We endeavor to create work that not only pushes ourselves to exceed expectations but also helps connect brands with people. We are constantly exploring, evolving and sharing ideas, which inspires our team to discover unprecedented ways users can engage with online experiences.

  • Waqas

    Founder/ CEO/ UX Strategist

  • Pitchapa

    Chief Operating Officer

  • Jason

    Senior UX Director

  • Diana

    Business Analyst

  • Caroline

    Lead UI and UX Designer

  • David

    UX Designer/Usability Manager

  • Brandan

    UI/UX Designer

  • Sophia

    Senior UI Designer

David-bl

David play his role in Auckland

Senior UX Designer/Usability Manager

David has worked on a diverse range of projects with 200+ digital projects including 70+ startups and his experience as a designer spans over 19+ years. Currently, he is working in Auckland as the UX designer and Usability Manager at UX-Pillow. He had an appreciation of user-centered design from the beginning and an aspiration to create experiences that are relevant to people’s everyday lives.

He is fascinated in the design process and how customers, designers, and stakeholders are affected by the results. He has a deep appreciation for connecting people with organizations by creating better ways of designing. David loves to brainstorm ideas and collaborate closely with our clients. He’s not afraid to challenge insights, ask the solid questions and a get a deep understanding of the business goals, challenges, and user needs.

From many years David has been involved in both the public and private sectors in the design campaign and large-scale websites and consumer-facing mobile apps. He has worked on my projects including BigMarker is a The platform for modern webinars and online events, TalentCards is a Mobile training solution, Skedulo is a Enterprise workforce management, BranchMessenger is a Employee self-service platform for hourly workers, Zugata is a Performance management & employee development, Absorb LMS is a Cloud-based corporate learning management system (LMS), Easygenerator is a eLearning & course authoring tool, SandBox is a Child Care Management Software, DriveScout is a Web-based business management software for driving school, Famly is a Integrated platform for daycares, nurseries & parents, Plooto is a The Simplest payments solution for Payables & Receivables and many more.

brnd-bl

Brandan play his role in Auckland

Senior UI/UX Designer

Brandan is on a mission to create better products for everyday Kiwis. He has a strong noble desire to make a difference by discovering digital media while figuring out to bring his drawings to life.

Brandan has worked for some of most well-known brands, SamePage is a Real-Time Collaboration & Task Management Software for Team, eFileCabinet is a Cloud-based electronic document management, Flock is a Collaborative messaging app for teams, Sine is a Visitor management on the iPad, web, and mobile, CoConstruct is a #1 Highest Rated Custom Builder & Remodeler Software, EventBank is a All-in-one Event & Membership Management Software Solution, The Flybook is a Web-based booking software for activity and tour businesses, Dixa is a All-in-one customer service platform, Podium is a Review management, reputation software, feedback & webchat and many more.

Brandan is working in our Auckland team as a Senior UI/UX Designer. He had a track record of delivering highly impactful products that stand out from the crowd with over 9+ years of hands-on experience.

Brandan tries to find the right balance between usability and aesthetics by having a persistent empathy for customer needs while focusing more on the process.

shopi-bl

Sophia play her role in Auckland

Senior UI Designer

Sophia has over 8+ years of experience in delivering strategic thinking for many of the best-known brands. At UX-Pillow, Sophia has worked on an extensive range of projects including Ninox is a Create custom business apps for your team, Rental Manager eXpress is a Rental management software for RV rental companies, Floristware is a Cloud-based POS software for retail florists, FlipDish is a Online ordering for single & multi-store chains and franchises, Lodgify is a Vacation rental software with a website builder, Cleancalculator is a Estimation & management tool for cleaning companies, CheckFront is a Online bookings for tours, activities & rentals, Dossier Systems Inc is a Fleet management software for the transportation industry and many more.

Sophia is one of our creative thinker, a presenter and a talented team player having the ability of strong strategic thinking. Sophia works in Auckland Design Team at UX-Pillow and she is responsible for bringing concepts to life and serving clients for better understanding the strategic processes.

Sophia believes that she can articulate, simplify and beautify even the most complex information. According to her, a design is a perfect tool to help us make sense of the world.

Sophia works closely with user experience (UX) designers and other design specialists. Her job is to make sure that every page and every step a user will experience in their interaction with the finished product will conform to the overall vision created by UX designers.

jason-bl

Jason play his role in San Francisco

Senior UX Designer / UX Director

Over the past 15 years, Jason has sharpened his approach and focussed his practice on user-centered and goal-directed design. Since joining UXPillow, he has gained an immense range of experience and knowledge, specializing in Information Architecture and Interaction Design. He is passionate about seeing this area of the industry grow to meet the unique needs of United State businesses.

Before joining UX-Pillow, Jason worked in both the public and private sector on large, complex IA and interaction design projects. Jason works closely with his clients to explore complex issues and concepts in order to create logical information structures, meaningful content, and interactions that delight users. He has been involved in 40+ startups and managed over 120+ project. Jason has an analytical mind that leads much of our work in user empathy and design research on large-scale projects. He is skilful at putting users at easy, cross-examining scenarios, needs, goals, and challenges to assist the UX-Pillow team to filter valuable insight and turn that information into actionable solutions and tangible value for our clients.

Jason has worked on many of our technical and large-scale projects as interaction design lead including; TeamPassword is a Password management for teams of all sizes, Metricly is a Adaptive full stack performance and cost monitoring for AWS, Drip is a Email marketing automation & workflow management, AdPlug is a Ad server & ad manager, RentecDirect is a Complete property management software solution, OnFleet is a Last mile delivery management software, MagayaCargoSystem is a Cargo management & logistics software, Flock is a Collaborative messaging app for teams, DealerCenter is a Dealer management software for independent auto dealerships, AgencyBloc is a CRM/Agency management system for L&H Insurance Agencies, Booqable is a Rental Software for online and in-store, Clubworx is a Gym management software for fitness studios, Team App is a App creation for sports teams, clubs, leagues & associations and more and currently working with our UX-Pillow team in USA as an experience UX Director.

Every time improving our approaches, process, documentation and knowledge transfer, Jason is an inspirational practitioner to work with.

diana-bl

Diana play her role in San Francisco

Senior UX Designer / Business Analyst

Diana has a significant background in strategy, brand, digital and service transformation enterprises. She brings an understanding of client needs and challenges from her 15 years of experience.

Diana brings UX-Pillow the liberated enthusiasm for design and tries to empower users. She is fascinated with the way humans interacts with technology and always exploring emerging and modern technologies for solving complex problems. She appreciates the rapid evolvement and improvement in digital design.

Diana strives to enable significant journeys for the end users by creating delightful interactions. She is a member of UX-Pillow’s Analysis Team in USA. She visualizes data and creates meaningful stories for her clients. Her work includes Phreesia is a transforms the patient intake process, Patientpop is a Online practice marketing platform for healthcare providers, Square, Inc. is a financial services, merchant services aggregator, Petalmd is a Online Appointment Portal and Dashboards for Medical Clinics, Schedule management for physicians, Centralized hospital management dashboard, Insurecert is a Easy, fast & reliable Insurance program management software, SmartSwipe is a Mobile payment processing solution, Taxjar is a Sales tax calculation, reporting & filing automation, WaterWorkslms is a Utility billing platform for service providers, Looker is a Analytics Evolved and many more.

caro-bl

Caroline play her role in London

Lead UI/UX Designer

Caroline holds the Master's Degree in Design with strong UI and user-centered service design expertise gained through over ten years industry experience and 150+ digital projects with 60+ startups. She has worked in many countries including USA, Canada, South Africa and UK on many projects.

Caroline is playing an important role over many years in UX-Pillow design team. She has helped in making our working practice to be more collaborative and supple with both clients and delivery teams. She led teams on projects for Phreesia transforms the patient intake process, MessageBird Enterprise cloud communications platform, Plooto The Simplest payments solution for Payables & Receivables, and Flock Collaborative messaging app for teams. Recent work includes BetterMe, KAYAK, Capsule, Nobly iPad Epos, The USA Exchange and Leadspace.

Diana strives to enable significant journeys for the end users by creating delightful interactions. She is a member of UX-Pillow’s Analysis Team in USA. She visualizes data and creates meaningful stories for her clients. Her work includes Phreesia is a transforms the patient intake process, Patientpop is a Online practice marketing platform for healthcare providers, Square, Inc. is a financial services, merchant services aggregator, Petalmd is a Online Appointment Portal and Dashboards for Medical Clinics, Schedule management for physicians, Centralized hospital management dashboard, Insurecert is a Easy, fast & reliable Insurance program management software, SmartSwipe is a Mobile payment processing solution, Taxjar is a Sales tax calculation, reporting & filing automation, WaterWorkslms is a Utility billing platform for service providers, Looker is a Analytics Evolved and many more.

Caroline oversees the execution of design through to delivery of the solution and works closely to ensure quality, usability, and more ‘human' interactions. Her strength lies in converting user insight into action.

Brands We Have
Worked With

Healthcare & Pharmaceuticals

Orchestraone

Online practice management software for private practices

Phreesia

Phreesia transforms the patient intake process

Patientpop

Online practice marketing platform for healthcare providers

Squareup

Cloud-based care management platform for clinics

Petalmd

Online Appointment Portal and Dashboards for Medical Clinics

Schedule management for physicians

Centralized hospital management dashboard

HR & Employee Management

TalentCards

Mobile training solution

Skedulo

Enterprise workforce management

BranchMessenger

Employee self-service platform for hourly workers

Zugata

Performance management & employee development

Finance & Accounting

Clio

Cloud-based legal case management software

Plooto

The Simplest payments solution for Payables & Receivables

Insurecert

Easy, fast & reliable Insurance program management software

SmartSwipe

Mobile payment processing solution

Taxjar

Sales tax calculation, reporting & filing automation

WaterWorkslms

Utility billing platform for service providers

Collaboration

SamePage

Real-Time Collaboration & Task Management Software for Team

eFileCabinet

Cloud-based electronic document management

Flock

Collaborative messaging app for teams

Customer Management

EventBank

All-in-one Event & Membership Management Software Solution

The Flybook

Web-based booking software for activity and tour businesses

Development Tools

Ninox

Create custom business apps for your team!

Retail & Consumer Services

Rental Manager eXpress

Rental management software for RV rental companies

Floristware

Cloud-based POS software for retail florists

FlipDish

Online ordering for single & multi-store chains and franchises

Government & Social Services

Dossier Systems Inc

Fleet management software for the transportation industry

IT Management

Metricly

Adaptive full stack performance and cost monitoring for AWS

Squarespace

Create your own space

Marketing

Drip

Email marketing automation & workflow management

AdPlug

Ad server & ad manager

Transportation & Logistics

OnFleet

Last mile delivery management software

MagayaCargoSystem

Cargo management & logistics software

Recreation & Wellness

Clubworx

Gym management software for fitness studios

Team App

App creation for sports teams, clubs, leagues & associations

Communications

Aircall

Phone system for support and sales teams

MessageBird

Enterprise cloud communications platform

HighFive

Business Collaboration Simplified

BigMarker

The platform for modern webinars and online events

Education & Child Care

Absorb LMS

Cloud-based corporate learning management system (LMS)

Looop

Online learning resource platform for business

Easygenerator

eLearning & course authoring tool

SandBox

Child Care Management Software

DriveScout

Web-based business management software for driving school

Famly

Integrated platform for daycares, nurseries & parents

Business Intelligence & Analytics

Looker

Analytics Evolved

CampaignMonitor

Elegantly simple email marketing

Construction

Sine

Visitor management on the iPad, web, and mobile

CoConstruct

#1 Highest Rated Custom Builder & Remodeler Software

Customer Service & Support

Dixa

All-in-one customer service platform

Podium

Review management, reputation software, feedback & webchat

Emerging Technology

Tara.ai

Ai-powered product builder

Hospitality & Travel

Lodgify

Vacation rental software with a website builder

Cleancalculator

Estimation & management tool for cleaning companies

CheckFront

Online bookings for tours, activities & rentals

IT Security

TeamPassword

Password management for teams of all sizes

Nonprofit

LittleGreenLight

Flexible, cloud-based donor management to transform your work

Real Estate & Property

RentecDirect

Complete property management software solution

Project Management & Planning

Flock

Collaborative messaging app for teams

Others

DealerCenter

Dealer management software for independent auto dealerships

AgencyBloc

CRM/Agency management system for L&H Insurance Agencies

Booqable

Rental Software for online and instore

UX-Pillow Profile

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