We strive in human-centered customer experiences over digital product transformation and technology innovation

In the Business of Business Transformation

We look at the client’s entire enterprise and find out solutions that can have an impact on how our clients do business in different categories like Financial Services, Healthcare, Retail, Consumer Products and Technology, across both enterprise and consumer. We help our customers in different ways that go far away from conventional marketing tools. In digital product innovation, customer experience management, and digital transformation, we offer designs based on thinking and technology driven services. Our services include:

Research

Operational solutions are born from data and insight: we take the time to study about your goals, ask the right questions to comprehend your business, your users and your rivalry and the problems or prospects that you are seeking to address.

Strategy

We customize our practices and strategic services specific to each unique project. Understanding what drives your clienteles or users and where these overlap with your business aims, help us uncover the ideal track to engagement.

UX Design

The excessive design is vital to business. Our design-thinking lead process fills our organization and culture. Our designers are leaders in solving complex commercial challenges while giving users simple and unforgettable experiences.

From Startups to Titans

of Industry

Whether it is about marketing, corporate, banking or technology, we have a long history in creating vigorous internal and Customer-centric digital products in Research, Trading, Insurance, Lending, Card Issuing, Funds, Wealth Management, Risk, insurance and many more.

Our customers’ spans from startups to the largest financial institutions in many countries like Silicon Valley, Houston, San Diego, San Francisco, Washington, Las Vegas, London, Manchester, Liverpool, Vancouver, Paris, Calgary, Hamburg, Berlin, Bangkok, and more.

We are driving towards the future of wellness as our experience ranges from major biotechnology and insurance clients to startups. This is a highly regulated industry and we understands its complexities. We deliver quality experience in Health Savings Accounts, Hospital Administration, Pharma, Care Provider, Payor/Payee Management and many more.

Our customers spans from startups to the largest health care providers, pharmaceutical, biotech companies and software in many countries.

Intrinsically being entrepreneurs and innovators, we are very enthusiastic in creating the next big industry and platform. Startups have made our customers excessive our years with success rate over 50%.

Some of our success stories are BetterMe, USA Exchange, Coinbase, Wrigley Rooftops and many more.

We are a forefront agency in creating the customization and brand engagement mechanics for customer experience AD and marketing Technology. The turnout of our customers is very successful in market.

Our customers ranges from technology service providers to mobile and social advertising agencies. We’ve worked on Ad Optimization, Campaign Management, SSP, DSP, RFP, Revenue Forecasting, Geo & interest Targeting, Social Marketing, Audience Insights, CRM Platform, A/B Testing and email Personalization.

Our core customers have always been B2B based. Whether a platform is multi-tenant, multi-hierarchy or role and permission based, we handle and design all these complexities. Our expertise spans from small B2B platforms to multi-pillared solutions.

Some of our work ranges from Communication, Healthcare, Marketing, Big Data, Vertical & Horizontal Analytics, Financial, Security, Real Estate, Energy, HCM, Enterprise Learning, IT Management, PaaS, Pricing, ECM, Insurance, Legal, Supply/Demand Chain, IoT, IaaS, Collaboration, Billing, Telecommunications, and much more.

We design cutting edge commercial systems including some of the major innovative startups. Major consumer product companies utilize our B2C design, such as Nobly.

We design high quality applications from mobile to web applications, gesture based user interfaces, tactile, kiosk, spatial and many more.

UX Testimonials

What Clients are Saying About UX-Pillow

“UX-Pillow do more than what we expect, which is a good thing. As best UX is all about details, so we highly appreciate UX-Pillow because they delivered detailed material. We would recommend UX-Pillow because they are easy to work with and delivers result exceeding expectations.“

How can UX-Pillow help you?

Discover the best ways to maximize the value of UX Design Agency services:

Hire the Best UX team as a part of your in-house design

You will get all of the essential UX/UI design work from skilled Finance, Healthcare, IT, SAAS, Enterprise, Education design experts working as a part of your product players. Day-to-day check-ups, cloud based interfaces — you have full “journey control” of UX/UI services provided by UX-Pillow design workspace for your panel design. Even if you have a UI designer, that person usually can’t give the required attention to UX services because of everyday overwork. As your outsourced revolutionary lab, our UX/UI design Agency can provide UX research, UX strategy, and “design thinking” to make your digital panel design startup frictionless. UX-Pillow also could deliver cutting edge user interface based on your digital panel design guidelines. Our UX/UI designers and architects are not only serving to Design finance, healthcare, IT, SAAS, enterprise, and education user experience design, but also driving your existing team to adopt the best practice of a user-centered Method. Our obligation to long-term collaboration ensures you will get the deliverables you required in the way that works best for your financial service success.

Complete, custom-made User Experience design from scratch

UX-Pillow brings UI (user interface) solutions based entirely on the client business model and aim customer needs. To do so, our UX TEAM and UX/UI designers conduct user research, business study and a service audit of existing digital design. The resulting insights about the CX (customer experience) are incorporated into the UX strategy; finally producing the best possible financial technology UX. Going through those steps along with UX-Pillow design workshop enables your team to expand competence in design thinking, then ensuring further in-house product development from the user’s perspective. As a result of our user experience design agency services, you will get a clickable UI prototype, a screen flow and a UI kit assets that your developers can implement with your backend.

User Interface design based on your wireframes and IA

If you have already created a UX(User Experience) strategy, created wireframes and Information Architecture, UX-Pillow can deliver a cutting-edge UI/UX design based on that groundwork. UX-Pillow design agency can also adopt your AI (Informational Architecture) and layouts to a variety of platforms (web, tablet, mobile, wearable). Together with our UI/UX designer work, you will also get advantage from our UX design agency expertise. In the process, our UX consultancies and designers will deeply examine your project and suggest UX and usability improvements to implement design thinking.

Scale your service with support of UX/UI design

We are dedicated to long-term cooperation. In distinction to other firms, our work does not end when the first visual UI (user interface) version is supplied. By performing continuous user testing and gathering feedback, UX-Pillow revolutionary lab gains UX design enhancement insights. As your outsourced team of UX/UI designers & consultants, we are always staying tuned and bringing service changes your financial technology needs for optimization or scaling. Our Creative UX Design Agency is ready to help in full, whether you are ready to entirely reinvent your services interface to ensure the best possible UX (user experience) for your customers, or whether you would prefer to start with a smaller service improvement project. As one of the best UX design firms, we ensure digital and Creative design solutions worldwide. Our UX design agency is  operating in Silicon Valley, Houston, San Diego, San Francisco, Washington, Las Vegas, London, Manchester, Liverpool, Vancouver, Paris, Calgary, Hamburg, Berlin, Bangkok, and more.

Consultations and third-party UX expertise

Some of UX-Pillow’s clients already work with other UX/CX (user experience/customer experience) design firms which include CX/UX architect, User Journey mapping and UI/UX designer(s). These clients hire UX-Pillow to obtain an independent third-party opinion. Hiring our Creative user experience agency as your UX consultant allows you to get an substitute point of view, as you work to achieve the best possible UX & User centered Design strategy and solutions. Hiring UX-Pillow design studio as your autonomous UX consulting experts can also be a good way to open new product opportunities through UX services and implement latest digital trends. So, if you want to try us, you can start with a current product or digital design audit, UX design testing, and user experience consultancy and many other Fields of UX. If the results are useful for you, our agency would be happy to intensify collaboration.

Frequently Asked Questions

Frequently Asked Questions By Our Clients

What Is User Experience (UX) Design?

Today the regular user has to interact with a huge amount of data and services on the Internet. Understanding and managing such a rich and differentiated digital UX (user experience) is a significant challenge. To ensure simple and clear digital solutions for users, our UX design firm delivers understanding based UX (user experience design). Instead of traditional design approaches that are based on UI (User interface) designer inspiration, UX design takes into account user behavior and cognitive psychology including personas, scenarios, intentions, needs, and habits. Before initiating a digital design, UXPillow conducts a variety of original study and tests to step into “customers’ shoes”.

As UX/UI designers we go even further into our design thinking. We trust that in today’s market, UX based web design is the best way to convert visitors into loyal clients. That is why our UX (user experience) design firm created a holistic UX design step-by-step methodology, which is ambitious by business needs, identity, and positioning; user behavior, emotions, and cognitions; product functions, service design, and content. As User Experience design is only a part of a larger user journey called Customer Experience (CX), our UX (user experience) designer also takes into account offline factors that affect customer behavior when using digital solutions.

Doing so allows our UX counselors and UI designers to architect not just a pleasing user experience, but the best software or system design. User experience is also about user interface design; UX design also includes marketing, business consulting, research, testing, psychology, system analysis, and strategy. UXPillow can provide CX(Customer Experience) & UX Strategist, UX Architect, UX Consultant, IA(Information Architect) Specialist, Web UI/UX Designer, Mobile UI/UX Designer, User Experience Expert, Interaction Designer, Usability Researcher, UX Analyst, Product Manager services.

What Is User Interface (UI) Design?

Basically, User Interface (UI) is the visual part on your desktop or mobile screen that Enables you to interact with a computer or software. UI determines how your commands are given to the computer or the application and how info is displayed on the screen.

Usually, UI design includes different menus, forms, and icons, but for programmers, all of this can be textual…that means that the software developer can’t properly complete the UI designer work. Either way, to ensure a pleasant UX (user experience), UI must be intuitively understandable, simple and based on design thinking.

To achieve that, our UX(user experience) consultants and UI(user interface) designers work as a part of your team, to execute UX services including research, architecting, web design, mobile app design, tablet design, wearable design, and testing. Our UX(user experience) design work, experience, and skill are critical for delivering solutions that drive significant changes.

UX user interface is one of the most important parts of any software or application. If a UX architect and UI/UX designer did a great job, the customer will easily be able to not only use the app but also enjoy pleasant CX customer experience. In today’s market, a complex service with a powerful digital solution but a terrible UI design has little value. You can find some digital trends examples from our user experience design agency interfaces based on customer-centered philosophy in our UI/ UX design portfolio.

Do you provide Usability Testing?

Every solution UXPillow provides includes two stages of usability testing: wireframe prototyping and beta testing. Though, if you’re unhappy with your existing digital solution sales performance, our UXPillow design firm offers a full suite of UX methodology and expertise. Our UX (user experience) design company will work with you to ensure a service design solution that includes everything you need to deliver the best user experience for your customers.

With UXPillow our UX firm does usability testing, you will be sure whether your website or mobile application is user-friendly and easy to use. Usability engineering helps our clients discover opportunities to grow their business. From 200 usability elements that could increase income, it is frequently difficult for our clients to understand how much they have missed on their current service design without enlisting the help of a UX designer.

Do You Implement Interaction Design Into Graphical User Interface (GUI)?

First of all, let’s clarify what interaction design is. Wikipedia tells us that it’s “about shaping digital things for people’s use”, alternately defined as “the practice of designing interactive digital Product, atmospheres, systems, and services.” So, the main focus is on user behavior with an aim to create a goal-oriented digital design that satisfies the needs and desires of the people who will interact with a product or service.

Before starting to create any Graphical User Interface (GUI), UXPillow UX Design Agency team conducts diverse business, user behavior, and product research. After all data collection and examination is complete, we create a Customer Journey Map, which unites hundreds of different CX customer experience and user experience puzzles and paths into one clear picture. This gives us general customer experience insights about AI (information architecture), and the interaction design our UX designer must implement into an exact digital design solution.

As you can see, user-centered design for product & services is not just a trendy phrase for UXPillow UX design firm team. For us, user-centered design is the result of a demanding, customer-experience driven and comprehensive interface design procedure. Only in this way we can be sure that UXPillow GUI design that will bring interaction design is a «must have» for any user-centered UX designer.

Can you develop mobile app UX/UI design?

Mobile application architecting requires very specific goals and a clear UX design strategy. Complications for UX design start when we have to insert huge system software functionality into a very compact mobile UI/UX design. The research findings are clear: users are spoiled and they don’t spend time on complex things. If a user cannot understand an app within a few seconds, they never use it. Making the perfect Digital design UX/UI is especially important for systems software or disrupting development with a lot of important functions. Most users are not experts – it is easy to confuse them. So, the main aim of Digital UX design innovation lab is to use design thinking and solve it. Digital application UX design needs to lead the user through the best services whenever they require one. And it all has to happen naturally, innately, even if it is the first time of using an app in their customer experience. UX-Pillow UI/UX architecting methods provide all the necessary tools to reach goals and satisfy users with a pleasant mobile app UX design. You can find latest digital design trends in our Portfolios page. So, it is compulsory to conduct in-depth research to comprehend business and user needs for prioritizing key smartphone app functions and make them extremely simple to find and use, through brilliance in UX design. This is what customers want from any mobile app UI/UX, and this is what we believe we have mastered in our UXPillow design firm!

Clients We Have
Worked With

Just A Selection Of A Few Global Brands That We Have Worked With

Healthcare & Pharmaceuticals

Orchestraone

Online practice management software for private practices

Phreesia

Phreesia transforms the patient intake process

Patientpop

Online practice marketing platform for healthcare providers

Squareup

Cloud-based care management platform for clinics

Petalmd

Online Appointment Portal and Dashboards for Medical Clinics

Schedule management for physicians

Centralized hospital management dashboard

HR & Employee Management

TalentCards

Mobile training solution

Skedulo

Enterprise workforce management

BranchMessenger

Employee self-service platform for hourly workers

Zugata

Performance management & employee development

Finance & Accounting

Clio

Cloud-based legal case management software

Plooto

The Simplest payments solution for Payables & Receivables

Insurecert

Easy, fast & reliable Insurance program management software

SmartSwipe

Mobile payment processing solution

Taxjar

Sales tax calculation, reporting & filing automation

WaterWorkslms

Utility billing platform for service providers

Collaboration

SamePage

Real-Time Collaboration & Task Management Software for Team

eFileCabinet

Cloud-based electronic document management

Flock

Collaborative messaging app for teams

Customer Management

EventBank

All-in-one Event & Membership Management Software Solution

The Flybook

Web-based booking software for activity and tour businesses

Development Tools

Ninox

Create custom business apps for your team!

Retail & Consumer Services

Rental Manager eXpress

Rental management software for RV rental companies

Floristware

Cloud-based POS software for retail florists

FlipDish

Online ordering for single & multi-store chains and franchises

Government & Social Services

Dossier Systems Inc

Fleet management software for the transportation industry

IT Management

Metricly

Adaptive full stack performance and cost monitoring for AWS

Squarespace

Create your own space

Marketing

Drip

Email marketing automation & workflow management

AdPlug

Ad server & ad manager

Transportation & Logistics

OnFleet

Last mile delivery management software

MagayaCargoSystem

Cargo management & logistics software

Recreation & Wellness

Clubworx

Gym management software for fitness studios

Team App

App creation for sports teams, clubs, leagues & associations

Communications

Aircall

Phone system for support and sales teams

MessageBird

Enterprise cloud communications platform

HighFive

Business Collaboration Simplified

BigMarker

The platform for modern webinars and online events

Education & Child Care

Absorb LMS

Cloud-based corporate learning management system (LMS)

Looop

Online learning resource platform for business

Easygenerator

eLearning & course authoring tool

SandBox

Child Care Management Software

DriveScout

Web-based business management software for driving school

Famly

Integrated platform for daycares, nurseries & parents

Business Intelligence & Analytics

Looker

Analytics Evolved

CampaignMonitor

Elegantly simple email marketing

Construction

Sine

Visitor management on the iPad, web, and mobile

CoConstruct

#1 Highest Rated Custom Builder & Remodeler Software

Customer Service & Support

Dixa

All-in-one customer service platform

Podium

Review management, reputation software, feedback & webchat

Emerging Technology

Tara.ai

Ai-powered product builder

Hospitality & Travel

Lodgify

Vacation rental software with a website builder

Cleancalculator

Estimation & management tool for cleaning companies

CheckFront

Online bookings for tours, activities & rentals

IT Security

TeamPassword

Password management for teams of all sizes

Nonprofit

LittleGreenLight

Flexible, cloud-based donor management to transform your work

Real Estate & Property

RentecDirect

Complete property management software solution

Project Management & Planning

Flock

Collaborative messaging app for teams

Others

DealerCenter

Dealer management software for independent auto dealerships

AgencyBloc

CRM/Agency management system for L&H Insurance Agencies

Booqable

Rental Software for online and instore

UX-Pillow Profile

Download the UX-Pillow company profile